Privacy Policy

Effective Date: July 20, 2026

Fire & Feast Entrees To-Go & Catering respects your privacy. This Privacy Policy explains the information we may collect, how we use it, and the choices available to you.

Information We May Collect

When you visit our website, contact us, request a catering quote, register for an account, or place an order, we may collect:

  • Your name, email address, telephone number, and mailing address.
  • Pickup, delivery, and event information.
  • Menu preferences, guest count, and catering details.
  • Order history and customer-service communications.
  • Account information if you create an online account.
  • Website usage information, such as browser type, device information, pages visited, and general location.
  • Marketing preferences and information you voluntarily provide.

Payment information is generally processed securely by our payment or online-ordering providers. Fire & Feast may not directly receive or store your complete credit or debit card number.

How We Use Information

We may use your information to:

  • Process and fulfill orders.
  • Prepare catering estimates and event proposals.
  • Arrange pickup or delivery.
  • Respond to questions and customer-service requests.
  • Send order confirmations and important service updates.
  • Improve our website, menu, and customer experience.
  • Prevent fraud and protect our business and customers.
  • Send promotions when you have agreed to receive them.
  • Meet legal, accounting, and recordkeeping requirements.

Cookies and Website Analytics

Our website may use cookies and similar technologies to remember preferences, support online ordering, measure website activity, and improve performance.

Your browser may allow you to block or delete cookies. Some website or ordering features may not work properly when cookies are disabled.

When Information May Be Shared

We may share necessary information with service providers that help us operate our business, including:

  • Online-ordering and payment processors.
  • Delivery companies.
  • Website hosting and analytics providers.
  • Email, text-message, and marketing providers.
  • Professional advisers when reasonably necessary.

These providers may only use the information as permitted by their agreements and applicable law.

We may also disclose information when required by law, to respond to a valid legal request, to prevent fraud, or to protect the rights and safety of Fire & Feast, our customers, or others.

Fire & Feast does not sell customers’ personal information. Mobile information and text-message consent will not be sold or shared with third parties for their own marketing purposes.

Third-Party Websites and Services

Our website may link to services such as Toast, DoorDash, Uber Eats, Grubhub, Facebook, Instagram, or other outside websites. Those services maintain their own privacy policies and practices. We encourage customers to review those policies before submitting personal information.

Information Security

We use reasonable administrative and technical safeguards to protect personal information. However, no website, internet transmission, or storage system can be guaranteed to be completely secure.

Information Retention

We keep personal information only as long as reasonably necessary to complete orders, provide services, maintain business records, resolve disputes, and meet legal requirements.

Your Choices

You may ask to review, update, or correct personal information that you provided directly to us. You may unsubscribe from promotional emails by using the unsubscribe link in the message or by contacting us.

If you receive promotional text messages, you may reply STOP to unsubscribe. Message and data rates may apply.

Children’s Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information directly from children under 13.

Policy Changes

We may update this Privacy Policy as our website or business practices change. The revised policy will be posted on this page with a new effective date.

Contact Us

For privacy questions or requests, contact:

Fire & Feast Entrees To-Go & Catering
3050 Union Lake Road, Suite 3A
Commerce Township, MI 48382

Phone: (248) 937-1855
Email: catering@fireandfeastcommerce.com